Chewy Reviews

Chewy.com was founded under the name "Mr. Chewy" in June 2011 by Ryan Cohen and Michael Day. The company estimated a total yearly revenue of $26 million in its first half year. By 2017, the company had revenue of approximately $2 billion and 51% of online pet food sales in the US. In 2017, Chewy was purchased by PetSmart, a retail entity backed by private equity firm BC Partners, for $3.35 billion, which at the time was the largest ever acquisition of an e-commerce business. Between 2017 and 2018, Chewy’s sales increased from $2.1 billion to $3.5 billion, with 66% of sales coming from customers signed up for automatic recurring shipments. Sumit Singh succeeded Ryan Cohen as CEO of Chewy in March 2018. In 2019, Chewy filed an S-1 for an initial public offering, intending to trade under the ticker symbol CHWY. In its filing, Chewy reported a net loss of $268 million on total sales of $3.5 billion for its 2018 fiscal year. In the 2019 fiscal year, Chewy earned net sales of $4.85 billion, a 40 percent year-over-year increase on a 52-week basis. The company saw increased demand from millions of existing and new customers as the business sustained growth throughout the economic disruption of the COVID-19 era. Chewy launched a free tele-triage service called Connect With a Vet in October 2020. In November 2020, Chewy announced that it would produce and fulfill orders of customized prescription medications, commonly referred to as compounding, for instances where commercial alternatives are absent. In 2020, it was announced that Chewy and PetSmart would split to operate as separate companies..

Chewy.com is an online retailer that offers a wide range of pet products. The prices for items vary depending on the product category and brand. For instance, Simparica Trio Chewable Tablet for Dogs costs around $185.71 with Autoship, while Onguard Plus Flea & Tick Spot Treatment for Cats is priced at about $33.41 with Autoship. Other products like NexGard Chew for Dogs and Seresto Flea & Tick Collar for Dogs are available for approximately $138.69 and $56.98 respectively with Autoship. Chewy.com also offers free shipping on orders over $49. All other orders ship for a flat rate of $4.95. Please note that these prices are subject to change and may vary based on any ongoing promotions or discounts. It's always a good idea to check the website for the most current prices..

Most customers can expect to receive their food and supplies from Chewy.com within 1 to 3 days. Orders that require prescription approval or personalization may take longer to ship. Please note that this is a general timeframe and actual delivery times may vary. If your order is over $49, shipping is free. For orders less than $49, a flat rate of $4.95 is charged for shipping. Chewy ships via FedEx and other premium carriers to provide the fastest and most reliable service available. You do not need to be there to sign for it. If you're not home, the driver will leave your package at the door, inside your mailbox, or with your doorman. Chewy currently ships to the contiguous US and Southern Ontario, including Toronto, Hamilton, Niagara, Ottawa, Sudbury, and North Bay areas. They do not ship to P.O boxes or APO/FPO addresses.

Chewy.com is an online destination filled with thousands of popular pet products from brands like Blue Buffalo, Natural Balance, Tidy Cats, and more at great prices and with bulk options. It's like a fusion of Amazon and Costco, but for pets only. Chewy can also save pet parents even more when ordering food with their Autoship service. You simply pick your products and set your schedule, and you'll save an extra 5 percent with the option to cancel at any time. Pet owners can also order certain medications and prescription food from Chewy, and sometimes it’s actually cheaper than ordering directly from your vet. But you will need to give your pet and vet information to verify the prescription before it ships. Some of the most popular items that pet owners get from Chewy include grain-free dog food, tablets for itching and inflammation, dry dog food that “tastes like chicken”, a medication to repel fleas and ticks from your pup, wet dog food for those with tummy troubles, grain-free dog food with fishy flavor, tablets for a healthy heart, cat litter that won’t smell, and more..

To order prescription food from Chewy, you need to follow these steps:

1. Add the item to your cart along with your pet's and vet's information.
2. Chewy's pet Rx team will reach out on your behalf to your vet.
3. After contact is made and vet verification is received, prescriptions are then processed by the pharmacy within 24-48 hours and delivered in less than a week.

For all other prescription items, prescriptions must be sent by mail to Chewy Pharmacy, 3621 Fern Valley Rd, Louisville, KY 40219. Remember to include your order number along with the prescription!

Please note that orders over $49 ship free! All other orders ship for a flat rate of $4.95. Most customers can expect to receive their food and supplies within 1 to 3 days. Orders that require prescription approval or personalization may take longer to ship. If your local pharmacy is unable to fulfill your pet’s prescription, you can obtain the medication from Chewy by calling the number on the prescription card. The delivery time remains the same even if you opt for free shipping on orders over $49.

To pay on Chewy.com, you can use a credit or debit card. You need to go to Payment Methods and click the blue hyperlink that says "Add a New Credit or Debit Card." Then, fill in the required information exactly as it appears on the card and click the button that says "Save Payment Method.".

Chewy.com is an American online retailer of pet food and other pet-related products based in Plantation, Florida. It was founded by Ryan Cohen and Michael Day with the mission to be the most trusted and convenient online destination for pet parents and partners, everywhere. Chewy.com offers over 60,000 items, such as food, toys, beds, and even pharmaceuticals. The company prides itself on making things easy for the average pet owner and is dedicated to providing an exceptional customer experience. Chewy.com delivers pet happiness by offering a vast selection of pet food and stuff, while also ensuring at-risk animals' lives are improved. The company went public in 2019 with the ticker symbol CHWY on the New York Stock Exchange. Chewy.com is one of the largest dedicated pet supply websites on the internet, with only Amazon proving itself to be a real challenger..

On Chewy.com, your payment method will be charged automatically on the date the order is shipped. As soon as you place your order, you may see a pending charge for the total amount of the order. The pending charge will disappear 24 to 48 hours after your order ships. There's no need to call or update anything online.

Chewy.com has a generous return policy. They offer 100% of your money back, no questions asked. You also have a full 365 days (a year) to make the return to get all of your money back. The only items that they do not accept returns or exchanges for are prescription medications. Of course, if the medication is incorrect or damaged, Chewy will replace or refund it on a case-by-case basis. Chewy will not allow refunds or returns on eGift cards either. The cards must be used. If what you purchase through the card is unsatisfactory, you may be issued a replacement or refund at that point. Most refunds are issued in three to five business days. Usually, this time frame depends on your banking system, not Chewy.

As for the shipping policy, if your order is over $49, they'll ship it free anywhere in the contiguous US. All other orders ship for a flat rate of $4.95. They ship via FedEx and other premium carriers to provide you with the fastest and most reliable service available. Most customers receive their orders within 1-2 days of placing them. They do not ship to Alaska, Hawaii, or Puerto Rico nor to P.O. boxes or military addresses. If you're not home, the driver will leave it at your door or with your doorman..

The customer service number for Chewy.com is 1 (800) 672-4399..